After you sign up, we will send your login details to the email address you used when signing up. If our mail is not in your inbox it is possibly in your junk or spam folder, so please make sure to check those as well.

If you are still unable to find it, please don’t hesitate to contact our Support. We are available 24 hours/7 days on: +39800187257 or [email protected].

Yes, you can cancel your subscription and membership at any time without any extra costs. You can do this in the section “My Account” of the website that you are a member of, and easily follow the instructions to the relevant link to Remove Your Account.

If you prefer our help please submit a Cancel Subscription form or contact our Customer Support with the cancelation request. We are available for 24 hours/7 days on: +39800187257 or [email protected].

A trial membership to our website will enable you to use and experience the content for 3 whole days. During this time, you can try all services available and find out if you want to continue your usage or not. If you would like to keep your membership, you don’t have to do anything besides enjoying all content and we will automatically upgrade it for you after the end of the 3 day trial (unless you unsubscribe prior to the end of the trial period).

After you cancelled your subscription we will always send you a confirmation to the email address known to us.

If you complete the 3 day trial period, your monthly subscription will automatically start and you will keep your unlimited access to the website. If you cancel your trial period before it ends, you will no longer have access to the content and services of the website and you will not be charged anymore.

After you sing up to the website, we will send you an email with your initial password. You can always change it on your account page, if not, you may still find it in your junk or spam folder.

You can also use the ‘Forgot my password’ button to renew your password. You can find this button after you click Login and then ‘Forgot your password?’, fill in the email address that is known to us. Then we will send you an email with your new password.
Please check your junk or spam folder if you can’t find it.

In case you forgot your password and your login please don’t hesitate to contact our Customer Support for assistance. We are available for 24 hours/7 days on: +39800187257 or [email protected].

The monthly membership to our website is £59,99 per month (or an equivalent in your local currency which was initially mentioned on the payment page). This is a subscription-based membership which means that you will be charged automatically every month. This way you will be ensured to have continuous access to all content of the website.

If you want to request a refund, we would like to ask you to contact our Customer Support. We are available for 24 hours/7 days on: +39800187257 or [email protected].

We will investigate the case and issue a refund based on this. During this investigation we will take several things into consideration like other complaints received or other customers comments. Please be aware that a refund will also mean an immediate cancellation of the service.